Understanding employees’ needs in a changed workplace

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Idea Report: Special COVID-19 Edition

The COVID-19 pandemic has upended working life for millions and it’s difficult to say how long the impacts of this crisis will be felt. Amidst the widespread change and unprecedented uncertainty, we sought to understand:

  • What are the psychological needs of employees during a crisis like the 2020 pandemic?
  • How can leaders preserve employees’ optimism about their company’s future?
  • And what can organizations do to keep employees engaged through tough times?

The mind in crises v2

Based on a survey of 688 working professionals across a variety of industries, the report provides insights into how changes in the workplace have led to the emergence of specific psychological needs by employees. It also offers a checklist for organizations that want to strengthen employees’ confidence and optimism by addressing these needs.


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